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Download Remote Assistance Tool

Download the Instra Support tool here. Use this tool to allow a support technician to connect to your PC. This program requires no installation, simply run the download.

Step 1 - Click Download button

Step 2 - Click Run button (or Save to location if needed for future use)

Step 3 - Click Run again to acknowledge security warning (Publisher is TeamViewer GmbH)

Step 4 - Wait for ID and Password numbers to appear (may take a minute)

Step 5 - Pass ID and Password on to support technician


Click here to Download


Perform Speed Test

Click here to perform a speed test

Password Reset Tool

Click here to download Password Reset Tool